Privacy Policy
This Privacy Policy explains how SMAMOVING collects, uses, discloses, transfers, stores and protects your personal information and what corresponding rights you have in relation to the processing of personal information. Personal information refers to any information related to an identified or identifiable natural person or household.
In any circumstances, SMAMOVING does not sell or rent your personal information to third parties.
The following Privacy Policy describes the information and privacy practices for SMAMOVING web site and all other locations, occasions or events where your personal information is collected by, or on behalf of, SMAMOVING. When you provide us your personal information, you consent to the information practices described in this policy. This Privacy Policy may not apply to web sites that are accessible through the SMAMOVING web site. Our web site contains links to other sites operated by third parties, including but not limited to third-party sites that display the SMAMOVING name, logo and/or trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share and secure your information.
Personal Information Collection
When you shop or take advantage of services SMAMOVING may offer, such as setting up an account online, purchasing any products, participate in a sweepstakes, promotion or survey, SMAMOVING may collect personal information from you. Personal information may include:
- Your contact information (name, mailing address, phone number, e-mail address).
- Your billing/shipping information (credit card number, shipping address).
- Your personal preferences (product wish lists, hobbies and likes or dislikes relating to the products we may offer).
If you provide us information about others, or if others give us your information, we will only use that information for the specific reason it was provided. Examples include providing a friend’s shipping address, or through other scenarios.
Use of Personal Information
We use the information you provide in order to, among other things, fulfill requests for products, services or information, provide customer services, administer sweepstakes, promotions or surveys, offer new products and services, improve the effectiveness of our web site, our marketing endeavors and our services and offers, conduct research and analysis, send marketing communications, perform other business activities.
SMAMOVING does not sell or rent your personal information to third parties.
We may need to share your personal information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as fulfilling our customers’ orders, sending SMAMOVING marketing communications, delivering packages, conducting research, sending regular mail and e-mail on behalf of SMAMOVING, processing credit card payments.
The third parties with whom we conduct business are only authorized to use your information to perform the service for which they were hired. As part of our agreement with them, they are required to follow the privacy guidelines we provide them and to take reasonable measures to ensure your personal information is secure.
From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.
Opt-out
SMAMOVING is an opt-out organization. Once we receive your information, we may send you marketing communications that contain valuable offers, promotions and other content. You always have the ability to opt-in or opt-out of receiving future marketing communications from SMAMOVING.
To opt-out of or opt-in to receiving marketing communications from SMAMOVING, please take one of the following actions:
- Follow the directions on a marketing e-mail or direct mail marketing communication from us. All marketing communications from SMAMOVING will tell you how to stop receiving them.
- Send an e-mail with your current contact information to: service@smamoving.com
If you send an e-mail, please be sure to include your full name, address, phone number and e-mail address and indicate specifically what type of marketing communication(s) you wish to receive or stop receiving. This will ensure we identify you correctly in our systems and accurately process your request.
SMAMOVING will take appropriate steps to implement your request to opt-out of or opt-in to receiving marketing communications. Please note that due to production, mailing and system timelines, in order to remove you from our marketing lists, it may take up to 10 business days for e-mails, and 30 days for phone calls. Until that change takes effect, you may still receive marketing communications from us.
Also, please note that even though you may have opted out of receiving marketing communications, you may still receive business-related communications such as order confirmations, product recall information or other organization-related communications.
Information Security
SMAMOVING has security measures in place and takes reasonable precautions to protect against the loss, misuse and unauthorized access of your personal information under our control. SMAMOVING cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.
Because the security of your personal information is a high priority, we have taken numerous steps to ensure that it is processed confidentially, accurately and securely. The SMAMOVING web site uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number.
Cookies
A cookie is a small data file that a web site or e-mail may send to your browser, which may then be stored on your hard drive. Our web sites use cookies to create a more personalized shopping experience for visitors to our site. Cookies simulate a continuous connection—they let us "remember" information about your preferences and session, and allow you to move within areas of our web sites without reintroducing yourself.
SMAMOVING may place cookies on your computer to collect non-personally identifiable information. Although our cookies may contain a unique user ID, they do not collect or store any of your personally identifiable information.
You may choose to set your web browser to not accept cookies. If your cookies are disabled, you can still view our site, but you cannot create an account or make purchases.
Our web server automatically collects information such as the address (or URL) of the Web site that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site, and any search terms you may have entered on our site, among other things.
Our web site may also use other technologies to track which pages of our web sites our visitors view. This anonymous data helps us understand how visitors use our web site.
Updating Your Personal Information
SMAMOVING wants your information and marketing preferences to be accurate and complete. We provide several different methods for you to update your personal information. To update your information:
- If you’ve created an account, you can update your information after logging into your account
- Send a request to: service@smamoving.com
If you send an e-mail, please be sure to indicate your current information and the requested changes you would like made.
Children
We will not knowingly or intentionally collect personal information online from children under the age of 13. We are committed to protecting the privacy of children.
More Information
Please contact our Customer Service to report any known or suspected privacy or security breaches or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways:
- Send a request to: service@smamoving.com
Changes to this Privacy Policy
Because SMAMOVING will continue to implement new technologies and improve the services and features we provide, this policy is subject to change. If there are changes or additions to this Privacy Policy, we will post those changes here or in other formats for you to review. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a different manner, we will give you the opportunity to opt-out of having your information used or shared in that new manner.